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Welcome to www.qualitecfarma.com

Thank you for choosing to visit us. We want your experience on the site to be a satisfactory one, which is why we have written these terms and conditions as transparently as possible.

By accessing our services, you declare that you are of legal age and that you have the legal capacity to act in accordance with your national law.

By accessing and browsing the website, or using its services, you expressly and fully accept each and every one of these General Conditions, including the Specific Conditions as well as the Privacy Policy and the Cookies Policy, relating to the purposes of the processing of the data you provide us with.

Use of and access to www.qualitecfarma.com shall be free of charge, without prejudice to the connection cost applied to you through the corresponding telecommunications network when you as a user (hereinafter, the “User” or “Users”) access the website.

Access to the website implies the User’s declaration that all the information provided is true and accurate, without limitations, reservations, or falsehoods; and likewise, the User undertakes to keep all the information provided permanently updated, and is solely responsible for any erroneous, false, or inaccurate statements.

01. IDENTIFICATION OF THE OWNER OF THE WEBSITE

In accordance with the provisions of article 10 of Law 34/2002, on Information Society Services and Commerce, the following information is provided on the identification of the owner of the website.

Company name: QualitecFarma, Regulatory and Business Strategies, S.L., commercially known as QualitecFarma®.

CIF: Nº B-86630886

Address: Calle Musgo 2, Edificio Europa II, 2nd floor, door H, 28023 Madrid, Spain.

E-mail: qualitecfarma@qualitecfarma.com

Telephone number: 91 372 83 99/84 00

Mercantile Register Data: Registered in the R.M. of Madrid, Volume 30720, Folio 20, Section 8, Sheet M-552808, inscription. 1a

Nationality: Spanish

02. ACCEPTANCE OF THE CONDITIONS OF USE

The purpose of these Conditions (hereinafter referred to as Legal Notice) is to regulate the use of this website, which its owner makes available to the public at this URL.

The use of the website by a third party confers the condition of User and implies full acceptance by said User of each and every one of the conditions included in this Legal Notice.

The owner of the Website may offer through the Website, services or products that may be subject to their own particular conditions which, depending on the case, substitute, complete and/or modify the present Conditions, and about which the User will be informed in each specific case.

03. CORRECT USE OF THE WEBSITE

The User undertakes to use the Website, its contents, and services in accordance with the Law, this Legal Notice, good customs, and public order. Likewise, the User undertakes not to use the website, or the services provided through it for purposes or effects that are illicit or contrary to the content of this Legal Notice, harmful to the interests or rights of third parties, or that may in any way damage, render useless or deteriorate the website or its services, or prevent normal enjoyment of the website by other Users.

Likewise, the User expressly undertakes not to destroy, alter, render useless or, in any other way, damage the data, programmes or electronic documents and others that may be found on this Website.

The User undertakes not to hinder the access of other users to the access service by means of the massive consumption of the computer resources through which the owner of the Website provides the service, or to carry out actions that damage, interrupt, or generate errors in said systems.

The User undertakes not to introduce programmes, viruses, macros, applets, ActiveX controls or any other logical device or sequence of characters that cause or are likely to cause any type of alteration in the computer systems of the owner of the Website or third parties.

04. ADVERTISING

Part of the Website may contain advertising content or be sponsored. Advertisers and sponsors are solely responsible for ensuring that the material submitted for inclusion on the Website complies with the laws that may be applicable in each case. The owner of the Website shall not be liable for any error, inaccuracy or irregularity that may be contained in the advertising content or sponsors.

In any case, in order to lodge any claim related to the advertising content inserted on this Website, please contact the following e-mail address: qualitecfarma@qualitecfarma.com.

05. INTELLECTUAL AND INDUSTRIAL PROPERTY

The Site, the pages it includes and the information or elements contained therein (including but not limited to texts, documents, photographs, drawings, graphic representations, information, sound and/or image files, designs, source code and object code of QualitecFarma, among others), as well as logos, trademarks, trade names or other distinctive signs, are protected by intellectual or industrial property rights, of which QualitecFarma is the owner or holds the exclusive right to use them in the course of trade.

The User undertakes to use the contents in a diligent and correct manner, in accordance with the law, morality and public order. QualitecFarma authorises the User to view the information contained in this website, as well as to make private reproductions (simple downloading and storage activity in their computer systems), provided that the elements are intended solely for personal use. Under no circumstances does this imply any authorisation or licence over the property rights of QualitecFarma or of the legitimate owners of the same.

Under no precept shall it be understood that the mere use of this Site implies the transfer to the User of the rights of reproduction, distribution, public communication (in all its forms) and transformation of the aforementioned Content.

Likewise, the suppression or circumvention of the copyright, as well as the technical protection devices, or any information mechanisms that the contents may have, shall be strictly prohibited.

The User of this Site undertakes to respect the aforementioned rights and to avoid any action that could damage them, and QualitecFarma reserves the right to exercise any legal means or actions that may correspond to it in defence of its legitimate intellectual and industrial property rights.

06. LIABILITY REGIME

6.1. Responsibility for the Use of the Website

The User is solely responsible for any infringements that may be incurred or damages that may be caused by the use of the Website, and the owner of the Website, its partners, group companies, collaborators, employees, and representatives are exonerated from any kind of liability that may arise from the actions of the User.

The User is solely responsible for any claim or legal action, judicial or extrajudicial, initiated by third parties against the owner of the Website based on the use of the Website by the User. Where appropriate, the User shall assume all expenses, costs and indemnities incurred by the owner of the Website as a result of such claims or legal actions.

6.2. Responsibility for the operation of the website

The owner of the website excludes all liability that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of the electronic system, due to causes beyond the control of the owner of the website.

Likewise, the owner of the Web also excludes any liability that may arise from delays or blockages in the operation of this electronic system caused by deficiencies or overloading of telephone lines or the Internet, as well as damage caused by third parties through illegitimate intromissions beyond the control of the owner of the Web.

The owner of the website is authorised to temporarily suspend, without prior notice, access to the website for maintenance, repair, updating or improvement operations.

6.3 Liability for links

The connections and links to sites or web pages of third parties have been established solely as a utility for the User. QualitecFarma is not, in any case, responsible for them or their content.

QualitecFarma does not assume any responsibility derived from the existence of links between the contents of this site and contents located outside this site or any other mention of contents external to this site. Such links or mentions are for information purposes only and in no case imply the support, approval, marketing, or any relationship between QualitecFarma and the persons or entities authoring and / or managing such content or owners of the sites where they are located.

In order to create links to the Site, the express written authorisation of the owners of the portal shall be required; and, if authorised, the following conditions must be respected:

  • Any hyperlink to the QualitecFarma website shall be made to the home page or main pages of the sections it contains.
  • The reproduction, in any case, of the services or contents of the QualitecFarma portal is not permitted.
  • The web page on which the hyperlink is established shall not contain information or content that is illicit, contrary to morality, good customs, or public order, nor shall it provide content contrary to any third-party rights.
  • No false, inaccurate, or incorrect statement shall be included about the pages of the QualitecFarma portal, or about the services or contents of the same.
  • No deep-links, IMG or image links or frames shall be established with the pages of the QualitecFarma portal without the prior express authorisation of QualitecFarma.


Except for those signs that form part of the hyperlink, the web page on which it is established shall not contain any trademark, commercial name, establishment sign, denomination, logo, slogan, or other distinctive signs belonging to QualitecFarma, unless expressly authorised by QualitecFarma.

The establishment of the hyperlink shall not imply the existence of a relationship between QualitecFarma and the owner of the website or portal from which it is made, nor that QualitecFarma has authorised the hyperlink or supervised, known, accepted or assumed the services and contents offered on said portal.

07. DATA PROTECTION POLICY

At QualitecFarma, Regulatory and Business Strategies, S.L. (hereinafter, “QualitecFarma”) we are concerned about the protection of personal data that you may voluntarily provide to us through the Website, as well as in other relationships with us.

The data is processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter RGPD) and Organic Law 3/2018, of 5 December, on Data Protection and Guarantee of Digital Rights (hereinafter LOPDGDD).

In order to help users of this Website (hereinafter “Users” or “User”) understand how we process and protect their personal data, QualitecFarma informs you of the following aspects related to the protection of your personal data.

7.1. Who is responsible for your data?

The Data Controller of your personal data is the company QualitecFarma, Regulatory and Business Strategies, S.L. with C.I.F number No B-86630886, registered office at C/ Musgo 2, Edificio Europa II, 2nd floor, door H, 28023 Madrid, and e-mail address data.protection@qualitecfarma.com.

7.2. How do we collect your personal data?

QualitecFarma will collect your personal data such as, for example, your name, e-mail and/or telephone number or any other type of personal information about you in the following cases:

  • When you send us a request or query through the forms established on this Site, through the social networks where QualitecFarma operates or through any other means made available to the User.
  • When you visit or browse through the Site.
  • When you send us your CV.
  • When you provide us with your personal data for inclusion in any of the internal databases, depending on the purpose pursued, and/or sending emails for commercial relations.

7.3. What do we process your personal data for?

The personal information you provide will be processed for the following purposes:

  • To manage and attend to all requests for information, queries, or any other type of request of any kind made by the User.
  • In the event that you send us your curriculum vitae, to manage your candidacy in present or future personnel selection processes.
  • If you give us your consent, to send the User commercial communications related to QualitecFarma and the products and services it offers.
  • Obtain information to improve the functionality of the website, provide and maintain our services, analyse data, identify usage trends, determine the effectiveness of our promotional campaigns, and evaluate and improve our Service, products, services, marketing, and your experience.
  • To develop an internal database, for future business relationships, research, or participation in readability testing.


These communications may be of a general nature or adapted to your professional profile, by means of the creation of a commercial profile based on the information provided and by means of automated processing.

You guarantee the authenticity of all the data you provide, and you are solely responsible for any false or inaccurate statements you make and for any damage caused to QualitecFarma or third parties as a result of the information you provide.

7.4. What is the legal basis for processing your data?

The legal basis for the processing of your personal data is:

  • The express consent requested, and which may be withdrawn at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. The consents obtained for the aforementioned purposes are independent so that the User may revoke any of them without affecting the others.
  • Legitimate interest deriving from a previous business relationship, a mutual commercial interest.


Profiling is based on our legitimate interest, to help us better understand your needs and expectations and therefore improve our services, products, and brands.

7.5. To whom do we communicate your data?

The data that you provide to us and for which your consent has been obtained may be communicated to any other third parties to whom the company has entrusted any service related to the purpose of the processing, always complying with the requirements established by the legislation in force. These third parties may include our suppliers of IT services, maintenance and hosting of our database, software and applications.

These data communications may involve personal data being transferred to, accessed from, and stored in countries outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for QualitecFarma or for one of our suppliers. These countries may not provide the same level of protection as Spain. In these cases, we take appropriate steps to ensure that the recipients of your personal data are bound by duties of confidentiality and implement appropriate measures to ensure that your personal data remains protected in accordance with our privacy policy. If you would like to obtain a copy of the appropriate safeguards for such international transfers, you may contact the Data Controller.

7.6. What are the security measures in place?

The security of your personal data is important to us, but please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7.7. For how long do we keep your data?

QualitecFarma will process your personal data for as long as it is necessary for the purpose for which it was collected.

In particular, to determine the retention period, we use the following criteria:

  • To manage and deal with your queries: for the time necessary to deal with and resolve your request.
  • The curricula vitae you send us: for the time necessary for the company to consider the skills and qualifications of the candidate and the recruitment needs of the company and, in any case, until the interested party requests deletion.
  • For the sending of commercial communications and internal databases: as long as there is a mutual interest and you do not unsubscribe or exercise your right of cancellation and/or opposition.
  • The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except where this data is used to strengthen the security or improve the functionality of our service, or where we are legally required to retain this data for longer periods of time.


In any case, we will retain personal data for as long as we are obliged to retain it in compliance with a legal obligation, during the periods of limitation of actions provided for in the commercial and civil regulations for the attention of possible liabilities that may arise from the processing.

7.8. What rights do you have in relation to the processing of your data?

As the owner of the personal data, you may exercise, subject to the exceptions and limits established in the applicable data protection regulations, the following rights:
  • Right to withdraw the consent given for the processing of your personal data at any time.
  • Right of access: this allows the data subject to obtain information on whether we are processing personal data concerning him/her and, if so, to obtain a copy of such data.
  • Right of rectification: this allows you to correct errors and amend any data we hold about you that is inaccurate or incomplete.
  • Right of deletion: allows the data to be deleted and cease to be processed by QualitecFarma, unless there is a legal obligation to keep it and/or other legitimate reasons for its processing do not prevail.
  • Right to limitation of processing: under the conditions established by law, allows the processing of data to be suspended, in such a way as to prevent processing by QualitecFarma, retaining them only for the exercise or defence of claims.
  • Right not to be subject to automated individual decisions, including profiling.
  • Right of opposition: in certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. QualitecFarma will stop processing the data, except for compelling legitimate reasons, or for the exercise or defence of possible claims.
  • Right to data portability: allows the data subject to receive the personal data he or she has provided us with, so that it can be transmitted to another data controller, in a structured, commonly used and machine-readable format.
To do so, you must send a written request, indicating the right you are exercising, your name and surname, address for notification purposes, along with a copy of your ID card or other valid document proving your identity, addressed to QualitecFarma, Regulatory and Business Strategies, S.L with C.I.F number B86630886 to the postal address C/ Musgo 2, Edificio Europa II, 2a planta, puerta H, 28023 Madrid or to the e-mail address data.protection@qualitecfarma.com. In particular, we inform you of your right to file a complaint with the Spanish Data Protection Agency (www.agpd.es), when you consider that you have not obtained satisfaction from QualitecFarma in the exercise of your rights, as well as the possibility that you have to revoke at any time the consent given for the processing of your data.

08. DATA PROTECTION POLICY FOR PHARMACOVIGILANCE SERVICES

At QualitecFarma, Regulatory and Business Strategies, S.L. (hereinafter, “QualitecFarma”) we are concerned about the protection of personal data that you may provide in relation to the management of any pharmacovigilance service. The data are processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter RGPD) and Organic Law 3/2018, of 5 December, on Data Protection and Guarantee of Digital Rights (hereinafter LOPDGDD).

8.1. Who is the Controller of your data?

The party responsible for the processing of your personal data is the pharmaceutical laboratory that markets the product for which we have been commissioned to provide this service.

QualitecFarma, Regulatory and Business Strategies, S.L with C.I.F number No B-86630886, registered office at C/ Musgo 2, Edificio Europa II, 2nd floor, door H, 28023 Madrid, and e-mail address data.protection@qualitecfarma.com, acts as data processor.

8.2. What do we process your personal data for?

The personal information you provide will be processed for the following purposes:

  • To manage an adverse reaction
  • To manage a quality issue related to an adverse reaction
  • To manage medical consultation

8.3. What is the legal basis for processing your data?

The legal basis for processing your data is the legal obligation for pharmacovigilance, which is the legitimate basis for processing the data and in accordance with current data protection legislation.

8.4. To whom do we communicate your data?

QualitecFarma will not communicate your data to third parties except in cases where it is necessary for the fulfilment of the obligations legally imposed on the regulatory agencies, the data controller or companies contracted for the purpose of the processing described.

Please note that your data may be processed by staff operating outside the EEA who work for QualitecFarma or for one of our suppliers. These countries may not provide the same level of protection as Spain. In these cases, we take appropriate steps to ensure that the recipients of your personal data are bound by duties of confidentiality and implement appropriate measures to ensure that your personal data remain protected in accordance with our privacy policy.

8.5. What security measures are in place?

The security of your personal data is important to us, but please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

8.6. How long do we keep your data?

QualitecFarma will process your personal data for as long as it is necessary for the purpose for which it was collected. In any case, we will retain personal data for as long as we are obliged to retain it in compliance with an obligation or to meet any liabilities that may arise from the processing.

8.7. What rights do you have in relation to the processing of your data?

As the owner of the personal data, you may exercise, subject to the exceptions and limits established in the applicable data protection regulations, the following rights:

  • Right to withdraw the consent given for the processing of your personal data at any time.
  • Right of access: this allows the data subject to obtain information on whether we are processing personal data concerning him/her and, if so, to obtain a copy of such data.
  • Right of rectification: this allows you to correct errors and amend any data we hold about you that is inaccurate or incomplete.
  • Right of deletion: allows the data to be deleted and cease to be processed by QualitecFarma, unless there is a legal obligation to keep it and/or other legitimate reasons for its processing do not prevail.
  • Right to limitation of processing: under the conditions established by law, allows the processing of data to be suspended, in such a way as to prevent processing by QualitecFarma, retaining them only for the exercise or defence of claims.
  • Right not to be subject to automated individual decisions, including profiling.
  • Right of opposition: in certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. QualitecFarma will stop processing the data, except for compelling legitimate reasons, or for the exercise or defence of possible claims.
  • Right to data portability: allows the data subject to receive the personal data he or she has provided us with, so that it can be transmitted to another data controller, in a structured, commonly used and machine-readable format.


To do so, you must send a written request, indicating the right you are exercising, your name and surname, address for notification purposes, along with a copy of your ID card or other valid document proving your identity, addressed to QualitecFarma, Regulatory and Business Strategies, S.L with C.I.F number B86630886 to the postal address C/ Musgo 2, Edificio Europa II, 2a planta, puerta H, 28023 Madrid or to the e-mail address data.protection@qualitecfarma.com.

In particular, we inform you of your right to file a complaint with the Spanish Data Protection Agency (www.agpd.es), when you consider that you have not obtained satisfaction from QualitecFarma in the exercise of your rights, as well as the possibility that you have to revoke at any time the consent given for the processing of your data.

09. SOCIAL NETWORKS POLICY

This Privacy Policy applies to the use that QualitecFarma makes of the personal data of the users who register in the profile of the Social Networks in which QualitecFarma is present (LinkedIn, Facebook, Twitter, etc.), and when browsing with their social network user.

By registering with your Facebook, Twitter, or any other social network ID, you expressly consent to the processing of your personal data in accordance with this Privacy Policy.

In particular, the information and personal data available through your account and/or user profile, and provided voluntarily by the user through social networks, are processed for the purpose of:

  • To attend to any requests made to us through social networks.
  • Send information and advertising QualitecFarma, by any means, including electronic.
  • To know the opinion and assessment of the user and keep you up to date with products and services, news, recommendations, loyalty campaigns and any other type of commercial communication that may be of interest to you.

9.1. Changes to the Privacy Policy

QualitecFarma, from time to time and at its sole discretion, may update this Privacy Policy at any time. We therefore recommend that you review this policy periodically.

10. COOKIES POLICY

This website uses cookies. Cookies are small data files that are generated in the user’s computer and allow us to know the following information:

  • The date and time of the last time the user visited our website.
  • Google Analytics from Google Marketing Platform for, among others, monitoring of users accessing the website, country, age, through what type of browser, the time and date of their visit, number of times the user has been on the website, the pages of our website visited, the time spent on each page, the type of device used to access our website, additional information sent by the user’s browser and other diagnostic data.
  • The content design that the user chose on their first visit to our website.
  • Security elements involved in controlling access to restricted areas.
  • The user’s encrypted identifier in our database.
  • The user’s login
  • The date of the server and the local date of the client.
  • The default language of the publication
  • The User has the option to prevent the generation of cookies, by selecting the corresponding option in their browser software.

11. APPLICABLE LEGISLATION AND JURISDICTIONAL COMPETENCE

All disputes or claims arising from the interpretation or execution of this Legal Notice shall be governed by Spanish law and shall be subject to the jurisdiction of the Courts and Tribunals of Madrid.

Our Privacy Policy was last updated in July 2023.